Table of Contents
1 Introduction & Applicability
Welcome to the bk1111 online gaming platform. This Privacy Policy applies to the bk1111 website, mobile application, and all associated digital services. It explains in detail how we collect your personal information, the purposes for which it is used, and how we keep it secure.
By registering on or using our platform, you agree to this Privacy Policy you will be considered to have fully accepted. Please read this carefully before using the service.
This Privacy Policy has been written in English with our Bangladeshi users in mind. We believe every member has the right to understand our policies in a clear and accessible language.
This policy was last updated in January 2026. Members will be notified in advance of any significant changes.
2 Types of Data Collected
Bk1111 only collects information that is strictly necessary to provide its services. We do not gather excessive or irrelevant data.
Directly Provided Information
- Full name and date of birth (as per National ID)
- Mobile Number & Email Address
- Current address (including district and division)
- Payment method details (Mobile Banking/Nagad/Rocket number)
- Copy of National ID or Passport (for KYC verification)
Automatically Collected Information
- IP address and device type
- Browser version and operating system
- Activity logs on the platform (login, gaming, transactions)
- Session duration and page visit information
- Cookies & Local Storage Data
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Identity Information | Account Creation & KYC | Yes |
| Contact Information | Account Communication & Support | Yes |
| Payment Information | Transaction Processing | Yes |
| Device Information | Security & Fraud Prevention | Automatic |
| Cookie Data | Improving Service Quality | Optional |
3 Purpose of Data Use
Bk1111 your Personal Information Used solely for specific and legitimate purposes, which are clearly outlined below:
- Account Management: Registration, login, password recovery, and account verification.
- Payment Processing: Processing deposit and withdrawal requests securely.
- Legal Compliance: Compliance with KYC regulations, anti-money laundering laws, and other regulatory requirements.
- Security Assurance: Detecting and preventing fraud, multiple accounts, and unauthorized access.
- Customer Support: Assistance with your questions, complaints, and dispute resolution.
- Promotional Communications: Sending you offers and updates with your consent (unsubscribe at any time).
- Service Improvement: Analysis to improve platform experience, performance, and security.
bk1111 never sells your personal information to third parties or shares it with advertisers.
4 Data Retention & Security
Bk1111 has implemented the highest technical and organisational measures to protect your data. Our servers are hosted in secure data centres and undergo regular security audits.
Security Technology
- SSL/TLS 256-bit Encryption — across all data transmissions
- AES-256 Encryption — for stored sensitive data
- Two-Factor Authentication (2FA) — For Account Security
- Firewall & Intrusion Detection System
- Regular Penetration Testing & Vulnerability Scanning
Data Retention Period
All data is retained while the account is active. Following account closure, certain information may be kept for up to 5 Years may be retained. After that, the data is securely deleted.
Our system automatically purges unnecessary data from inactive accounts, in line with our data minimisation policy.
5 Data Sharing Policy
Bk1111 your personal Privacy Policy data is shared with third parties only in limited and specific circumstances, in accordance with our policy.
Lawful Basis for Sharing Data
- Payment Provider: For processing transactions via Mobile Banking, Nagad, Rocket, and similar services only.
- Game Provider: To provide gaming services in partnership with licensed game companies.
- Legal Authorities: In response to valid requests from courts or government authorities.
- Fraud Prevention: With accredited cybersecurity firms.
Before sharing your data with any third party, we ensure they follow the same standard of data protection that we do.
bk1111 maintains a Data Processing Agreement (DPA) with all third parties, ensuring the protection of your information.
6 Cookies & Tracking
Bk1111 uses cookies on its website to enhance your browsing experience and ensure the platform runs smoothly.
Types of Cookies
- Essential Cookies: Login sessions and security tokens — the site cannot function without them.
- Functional Cookies: Remembers your preferences and language settings.
- Analytical Cookies: Helps us understand which pages are used most.
- Performance Cookies: Tracks page load times and errors.
You can disable non-essential cookies at any time through your browser settings. Note that doing so may limit the functionality of certain features.
7 Your Rights
Every bk1111 member has the following rights regarding their personal data. These rights are upheld under our Privacy Policyis the core foundation of.
Right to Access Your Information
You can request to see what information we hold about you.
Right to Correct Your Information
You can request correction of any inaccurate or outdated information.
Right to Delete Your Information
You can request deletion of your data in certain circumstances.
Right to Restrict Processing
You can request that the use of your data be restricted in certain circumstances.
Right to Data Portability
You may request your data in a machine-readable format.
Right to Opt Out of Marketing
You can stop promotional communications at any time.
To exercise any of the above rights, please contact our support team. We aim to respond to all requests within 30 business days.
8 Protection of Minors
Bk1111 is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors.
- Age is verified at the time of registration.
- Proof of age is mandatory as part of the KYC process.
- Any account identified as belonging to a minor is immediately suspended and all associated data is deleted.
If you become aware that a minor is using this platform, please notify our support team immediately.
9 Policy Changes
Bk1111 reserves the right to Privacy Policy the right to update this policy. For any significant changes:
- SMS notifications will be sent to your registered mobile number.
- You will be notified by email.
- You will be notified of any changes the next time you log in to the platform.
- The date of the latest update is always visible at the top of this page.
Continued use of the service after any changes will be considered acceptance of the updated policy.
10 Contact
For any privacy-related questions or concerns, please reach out to our dedicated team.
We typically respond to privacy-related complaints within 24 hours. Complex requests may take up to 30 business days.